Privacy & Cookies


Privacystatement Olivia & Kate

This is the privacy statement of www.olivia-kate.nl (hereinafter: O&K). On this page we will let you know what personal information we collect when you use our website, why we collect this information and how we improve your user experience. The information about you that we process will be treated and secured with the highest possible care. The processing of personal data takes place in a manner that is in accordance with the General Data Protection Regulation (GDPR) of May 25th 2018.

Which data do we collect?
  • Name
  • Delivery and invoice address
  • Account number
  • E-mail address
  • phone number
  • Buying behavior
  • IP address
  • Surfing behavior

What do we use this information for?
We use the above personal data for the following purposes:

  • To execute the contract with you;
  • To inform you about the order you have placed;
  • To offer you good customer service;
  • To maintain and optimize the website and associated technologies;
  • Marketing purposes.

We do not collect or use information for purposes other than the purposes described in this privacy statement unless we have obtained your consent in advance.

How are these data used?
General visitor data is kept on the website. In this context, in particular the IP address of your computer can be registered and used for statistical analyzes of visitor and click behavior on the site. We try to anonymize these data as much as possible. This information is not provided to third parties. For all data applies that these are used to the agreement concluded with you. The data is stored on O&K's own secure servers or those of a third party. We will not combine this information with other personal information we have. O&K respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

This privacy statement applies to all O&K services. You should be aware that O&K is not responsible for privacy statements from other sites and sources. By agreeing to the privacy statement on the home page, you agree that we process your personal data.

Retention period
O&K will retain the personal data for as long as the company continues or until a request for oblivion/rectification is made.

Third parties 
By agreeing to the processing of personal data, you agree that your data will be shared with third parties. We have reached agreements with these third parties or have concluded a processor agreement to ensure that personal data is handled with care. We will not share data with parties other than those included in this article unless O&K are obliged to do so by laws and regulations. In some cases, the information can be shared internally. Our employees are obliged to respect the confidentiality of your data. Data is shared with the following parties:

  • Shopify and apps
  • Accountant
  • Google Analytics
  • Facebook
  • Instagram
  • Pinterest
  • Snapchat
  • Fashionchick
  • Paypal
  • Hosting services
  • Mollie
  • Sendcloud

Changes
This privacy statement is tailored to the use of and the possibilities on this site. Any changes and / or changes to this site may lead to changes to this privacy statement. You will not receive notification when the privacy statement is changed, so it is advisable to consult this privacy statement on a regular basis.

Your rights concerning personal data

  • The right to data portability. The right to transfer personal data.
  • The right to The right to be 'forgotten', hereby all your data will be removed that are known to us.
  • Right of inspection. That is the right of people to see the personal data that you process from them.
  • Right to rectification and supplementation. The right to change the personal data you process.
  • The right to limit the processing: The right to have less data processed.
  • The right with regard to automated decision-making and profiling. In other words: the right to a human look at decisions.
  • The right to object to data processing.

If you would like to make a request for one of the above rights, you can send an e-mail to webshop@olivia-kate.nl. We respond as soon as possible but at least within 1 month.

Cookies
We collect data for research in order to gain a better insight into our customers, so that we can tailor our services accordingly. This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to secure Olivia & Kate servers or those of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services relating to website activity and internet usage.

Disable cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

Adjust / unsubscribe newsletter service
At the bottom of each mailing you will find the possibility to change your details or to unsubscribe.

Adjust / unsubscribe communication
If you want to adjust your data or want to get yourself out of our files, you can contact us. See the contact details below.

Questions and feedback
We regularly check whether we comply with this privacy statement. If you have any questions about the privacy statement, please contact us:

Olivia & Kate HQ
Jansweg 42-1
2011 KN Haarlem
webshop@olivia-kate.nl 

Version 0.3

This page was last modified on May 25, 2018.